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UTILITIES · PUBLIC SERVICES

Digitize revenue collection and reach every user across all channels

Kushki centralizes bill payments, automatic debits and digital collections on a single regional platform.

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WHY KUSHKI

Efficient revenue collection for public service companies

Explore the challenges holding back revenue collection and how Kushki solves them as your operation grows

PROBLEM
PROBLEM

High delinquency rates

Relying on users to remember to pay causes constant delays that affect cash flow and service operations.

KUSHKI SOLUTION

Automatic recurring payments

Set up automatic monthly bill debits once. The system runs them without any intervention from your billing team.

PROBLEM
PROBLEM

Dependence on in‑person channels

A large share of revenue collection still happens at physical offices, driving up operating costs and limiting geographic reach.

KUSHKI SOLUTION

Smartlinks for digital collections

Send personalized payment links by email, SMS or WhatsApp. Users pay their overdue bill in seconds from any device.

PROBLEM
PROBLEM

Users who can't pay digitally

A significant share of users have no card or access to digital banking. Without cash alternatives, revenue collection is limited.

KUSHKI SOLUTION

Cash at 200,000+ locations

Users who prefer paying in cash can do so at more than 200,000 collection points in LATAM no proprietary infrastructure needed.

PROBLEM
PROBLEM

Manual, fragmented reconciliation

Managing payments from multiple channels without a unified view creates errors, rework and limited financial visibility.

KUSHKI SOLUTION

Automated reconciliation

All online, in‑person and cash payments are consolidated in a single dashboard with real‑time visibility.

IMPACT

What changes when you digitize revenue collection

+5% to +15%

Improvement in on‑time payments

Less delinquency

Automatic recurring payments, reminders and Smartlinks reduce late payments and recover overdue balances.

Less operational burden

Reconciliation is automated less time on manual follow‑up, more real‑time financial visibility.

FOR YOUR BUSINESS

Which one describes your operation?

Energy & Water

Automate monthly billing and reduce delinquency for essential services.

  • Automatic recurring payments for monthly bills
  • Automated reminders with Smartlinks for overdue invoices
  • In‑person channels: POS terminals and cash collection networks
  • Automated reconciliation by user or service zone

Gas & Telecommunications

Expand payment channels and migrate users toward digital experiences.

  • Online bill payment: cards, bank transfers and digital wallets
  • Self‑service portal integrated into your website or mobile app
  • QR codes for quick payments from any device
  • Reduced operational load at customer service centers

Prepaid Services & Top‑ups

Enable fast top‑ups and consumption payments across all channels.

  • Prepaid service top‑ups via web, app or POS terminal
  • Alternative local payment methods by market
  • High‑volume processing without interruptions
  • Centralized reporting by product or service

Municipal Public Services

Manage payments for essential services for large user volumes.

  • In‑person collection at offices with POS terminals
  • Cash payments at correspondent networks and physical points
  • Smartlinks for collecting fines and extraordinary payments
  • Single dashboard for the entire revenue collection operation

FOR YOUR BUSINESS

Which one describes your operation?

Energy & Water

Automate monthly billing and reduce delinquency for essential services.

  • Automatic recurring payments for monthly bills
  • Automated reminders with Smartlinks for overdue invoices
  • In‑person channels: POS terminals and cash collection networks
  • Automated reconciliation by user or service zone

COVERAGE

All the channels your users can pay through

Cards

Credit and debit (Visa, Mastercard, local debit), contactless and Apple Pay

Bank transfers

Local bank transfers and market‑specific APMs (PSE, SPEI and others)

Cash

POS terminals at offices · Collection networks and correspondents · 200,000+ locations in LATAM

Digital & notifications

Smartlinks via WhatsApp, SMS and email · QR codes · Web and mobile self‑service portal

ONE CONSOLE

Management, reporting and security from one place

Management

Single dashboard for online and in‑person payments
Automated real‑time reconciliation
Flexible APIs compatible with billing systems, ERPs and service management platforms

Security

Fraud prevention with real‑time transaction monitoring
Tokenization of end‑user payment data
PCI DSS compliance

WHO IT'S FOR

Built for public service companies in Latin America

Electric utility companies
Water and sanitation companies
Gas distributors
Telecommunications operators
Municipal public services

Frequently asked questions

Yes. The platform is designed to handle high volumes of recurring transactions. It works for both regional companies and national operators with massive user bases.

Kushki has access to a network of over 200,000 cash collection points in LATAM. Users can pay their bill at correspondents, authorized points or physical collection networks no card or bank account needed.

Through Smartlinks, the company can send personalized payment links by email, SMS or WhatsApp. The user receives the link and pays the overdue amount in seconds from any device with their preferred payment method.

Yes. Kushki offers flexible APIs with integration experience across billing systems, ERPs and service management platforms. No need to replace existing technology infrastructure.

More payment channels. Less delinquency. More efficient operations

Digitize collections for your service company and centralize your entire payments operation on a single regional platform.

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